Frequently Asked Questions

Got Questions? We’ve Got Answers!

Our experts in innovation and technology as well as our sales team can answer any questions about your business needs. Our representatives will clarify any questions about our working method, our services, our developments, or our delivery times, etc. Do not hesitate to contact us via email or phone. We will be happy to assist you.

New Jersey

+1 973-783-0707

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Miami

+1 954-314-7897

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Madrid

+34 91-636-4268

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Mexico D.F.

+52 55-4739-2530

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General Questions

What are the advantages of using Surfernet against the competition?

Surfernet offers the highest quality of unique and customized solutions with the best results which, together with the more than 16 years of experience and over 70 annual developments, make Surfernet offered solutions unrivaled in quality and unmatched in the industry.

How I can request detailed information on services?

You can use our contact form to contact the Surfernet sales team.

Contact us

Or by using the data shown below:

USA HEADQUARTERS – Phone +1 9737830707

EUROPE HEADQUARTERS – Phone +34 916364268

How can I make an appointment with Surfernet?

To make an appointment with the Surfernet sales team, you can do so using our contact form.

Contact Us

Or by using the data shown below:

USA HEADQUARTERS – Phone +1 9737830707

EUROPE HEADQUARTERS – Phone +34 916364268

Is it possible to see a demonstration of the products offered?

We can offer alternatives allowing you to see firsthand the products and services offered by Surfernet; we can do a demonstration at your facility using the latest technologies, or feel free to visit our facilities where you can see a wide array of innovative interactive solutions. Simply make an appointment with our sales staff and we can show you examples and demos of the latest solutions.

To make an appointment with the Surfernet sales team, you can do so using our contact form.

Contact Us

Or by using the data shown below:

USA HEADQUARTERS – Phone +1 9737830707

EUROPE HEADQUARTERS – Phone +34 916364268

How long is the development of an application?

Development time varies depending on the development, content, delivery dates, etc.

Surfernet is flexible in our application development by being able to tailor to the specific needs of a client’s run time. We demonstrate unparalleled flexibility for getting the best results with the highest quality.

How to request a custom quote?

To request a custom quote should contact the Surfernet sales team, you can do so using our contact form.

Contact Us

Or by using the data shown below:

USA HEADQUARTERS – Phone +1 9737830707

EUROPE HEADQUARTERS – Phone +34 916364268

Client’s Questions

What are the payment options?

The payment milestones for various developments are usually divided into two payments (50%-50%). The first payment is to confirm the project, receive materials and commission production. The second payment will be made once you receive and run the interactive, whether in Congress or online, etc.

How long does the license to use the software last?

The licenses for any Surfernet platform are directly affected by the type of development and platform on which you are working.

In development for shows and conventions, we usually adapt the license’s duration on whether the same software will be used at different events. If so, the license will be valid for the duration of each of these events. If not, the license will be valid for that event only.

In an online platform, the tools and training medical licenses usually last a semester or year depending on the type of development and estimated time of activity.

How many changes can be made during the development process?

The flexibility and high quality work of our production team allows them to review the content and make changes at any time during the production of a tool or platform. Although for the management and function of all developments, Surfernet delivery deadlines set limits to content and any final changes.

What are the deadlines?

Deadline times vary depending on the development, content, and delivery dates of a project.

Surfernet is flexible with our application development by being able to tailor to the specific needs of our client’s run times and demonstrating unparalleled results with the highest quality.

Questions about Congresses

What services do you offer for congresses?

Surfernet is a software development company, with over 16 years’ experience, that offers oriented marketing, training, and medical tools, online platforms, etc.., and a broad portfolio of solutions and developments.

We offer unique and customized solutions based on our customers’ needs. We are always up to date with innovation and technology, both visually and mentally attractive, to encourage the active involvement of participants and ensuring traffic in the booth during an event.

What does Surfernet staff do at a conference?

Surfernet staff handles the smooth operation of the activities implemented through the completion of the event. We are always actively inviting participation of attendees and reporting on the various congress interactives in the stand.

All Surfernet team members attending the various events have proven experience in these functions of ensuring traffic in the stand which results in the active participation of the Congress attendees throughout the event.

Are you interested in a demonstration?

We can offer alternatives allowing you to see firsthand the products and services offered by Surfernet; we can do a demonstration at your facility using the latest technologies, or feel free to visit our facilities where you can see a wide array of innovative interactive solutions. Simply make an appointment with our sales staff and we can show you examples and demos of the latest solutions.

Contact Us

Looking for an innovative product?

Surfernet is a software development company, with over 16 years’ experience, that offers oriented marketing, training, and medical

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tools, online platforms, etc.., and a broad portfolio of solutions and developments.
We offer unique and customized solutions based on our customers’ needs. We are always linked to innovation and technology, both visual and attractive, to encourage the active involvement of participants and ensuring traffic in the booth during an event.

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